City attended to more than 10 700 storm-related electricity requests, work continues
15 May 2026
Already more than 10 700 service requests have been attended to since 11 May 2026, with over 16 000 requests logged in total. Teams are currently performing mopping-up operations to address all remaining service requests, especially individual faults, across the metro. The City’s Electricity Directorate thanks residents for their continued patience and support.
'Our electricity teams and contractors have been working tirelessly to respond to all storm related service requests. Since 11 May 2026, we have recorded over 16 000 requests and successfully completed approximately 10 762 fault repairs during this period.
'In many cases, repairs require complete replacement of damaged infrastructure, rather than simply switching power back on. To strengthen our response, our teams have redirected resources from less affected areas, including technical teams and Law Enforcement, to communities where support is most urgently needed.
'Communities are reminded not to log multiple service requests for the same issue, as this creates duplication, increases administrative lead times, and further delays our response,’ said the Mayoral Committee Member for Energy, Alderman Xanthea Limberg.
Electricity service requests attended to between 11 and 15 May (subject to fluctuation as data is cleaned up and requests are attended to):
|
Area |
Attended to |
|---|
|
East (Helderberg| Oostenberg | Bloemhof | Parow) | 2 111 |
|
North (Vanguard | Mowbray | City | Atlantis) | 4 121 |
|
South (Mitchells Plain | Wynberg | Gugulethu | Muizenberg) | 4 530 |
Please avoid proximity to exposed electrical infrastructure, such as downed wires. Please report these incidents to the City.
Electricity services and damage (please only log on one channel to avoid delays due to duplication):
End
Published by:
City of Cape Town, Media Office
